Effective Date: March 1, 2026 · Last Updated: March 17, 2026
These terms govern your use of the Fleet Safety IQ fleet safety program, hardware, and associated services.
Fleet Safety IQ provides fleet safety and vehicle tracking services for commercial fleets. The program is available in three plans, each priced based on fleet size, industry, and hardware needs as specified in your executed Order Form or quote:
Pricing is per active vehicle per month, as set forth in your Order Form or quote. A vehicle is considered active if the dashcam is installed and connected in that vehicle during any part of the billing period.
New fleet accounts with 10 or more vehicles are eligible for a 90-day pilot program. Hardware is included in the monthly plan fee. After the pilot period, standard program terms apply as set forth in your Order Form or quote. Contact us to confirm pilot eligibility for your fleet size.
Subscriptions require a 2-year service commitment, billed annually per the Order Form or quote. Pricing is per active vehicle per month, billed on an annual basis. A vehicle is considered active if the dashcam is installed and connected in that vehicle during any part of the billing period.
Cancellation is governed by the 2-year service commitment in your Order Form. To discuss cancellation, contact Safety@FleetSafetyIQ.com. Fees for the current annual billing period are non-refundable.
Fleet accounts with 20+ vehicles may request Net-30 payment terms and annual contract pricing. Contact us for enterprise terms.
AI dashcam and GPS hardware is included in the monthly plan fee — there is no separate hardware purchase. Hardware is pre-configured and shipped to your location. Installation is fee-based unless otherwise specified in your Order Form.
Hardware deployed during a 90-day pilot (fleets 10+ units) is included in the pilot program. If the account does not convert to a paid subscription, hardware must be returned in good condition within 30 days of pilot end per the pilot agreement.
You may return purchased dashcams and receive 50% of the original hardware purchase price (excluding shipping) provided:
We inspect returned hardware within 5 business days. If the unit passes, the 50% refund is issued within 7 business days to the original payment method. Hardware that does not meet resalable condition standards may receive a partial or no refund at our discretion.
Dashcams are designed for self-installation via the vehicle's OBD-II port. Instructions are included. You are responsible for ensuring proper installation.
Upon request, Fleet Safety IQ can connect you with vetted local installers. This is a referral only. Fleet Safety IQ is not a party to any agreement between you and an installer. The installer sets their own fees and is independently responsible for their work. Fleet Safety IQ is not liable for installer fees, availability, scheduling, or workmanship. Installation is at your own cost.
⚠️ As the fleet operator, you are responsible for obtaining all required driver consents before activating facial recognition features. This is your legal obligation — not Fleet Safety IQ's.
The Fleet Safety IQ AI dashcam uses facial recognition to identify drivers and link detected behaviors to individual driver profiles. This constitutes biometric data collection under applicable state laws.
Biometric privacy laws are rapidly evolving across the United States. It is your responsibility as the fleet operator — not Fleet Safety IQ's — to monitor and comply with applicable biometric law in all jurisdictions where your fleet operates, now and in the future. Fleet Safety IQ's obligation is limited to the disclosures current as of your sign-up date. Rights that cannot be contractually waived, including the Illinois BIPA private right of action, are preserved regardless of this agreement.
See our Biometric Data Acknowledgment and Privacy Policy for full biometric data handling details.
You agree not to:
⚠️ Fleet Safety IQ is a fleet safety intelligence tool, not a guarantee of accident prevention. The program does not prevent accidents. You remain responsible for driver safety and fleet operations at all times.
Fleet Safety IQ provides the platform "as is." We do not warrant that the service will be uninterrupted or error-free, or that AI detection will capture every driving event. AI detection has limitations and may miss events or generate false alerts.
To the maximum extent permitted by law, Fleet Safety IQ's liability for any claim arising from use of the program is limited to fees paid in the three months preceding the claim. Fleet Safety IQ is not liable for accidents, injuries, property damage, insurance outcomes, or regulatory violations regardless of whether the program was in use.
📋 This is general information, not legal advice. If you have specific legal questions about fleet liability, driver monitoring obligations, or biometric consent requirements, consult a licensed attorney in your jurisdiction.